What Data We Collect and Why
We collect the information you provide when registering an account: your name, contact number, email address and the e-wallet or banking method you choose — whether that is Touch 'n Go eWallet, Boost or GrabPay. Deposit and withdrawal transaction records are retained so we can verify
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account activity, resolve disputes and keep your wallet history accurate. We also collect device and session data automatically — browser type, operating system and access timestamps — to maintain platform security and diagnose technical issues. We do not sell, rent or share your personal details with
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third parties for marketing purposes. Data shared with payment processors such as your Touch 'n Go eWallet or GrabPay provider is limited strictly to what those processors need to complete your transaction. Where local law requires us to retain certain records, we comply with those requirements.
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Access to our platform is subject to local law, and this policy applies where access is permitted. You can request a copy of your stored data or ask us to correct inaccuracies at any time by contacting our support team through the channels listed on this
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page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.