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What You Agree To When You Use dior88

These terms set out how your dior88 account works — what we expect from you and what you can expect from us.

Applies to all account holdersCovers deposits via Touch 'n Go eWallet, Boost, GrabPayAvailable where local law permitsSubject to change with noticeGoverned by applicable jurisdiction
dior88 What You Agree To When You Use dior88
TERMS CONTACT

Where to Send Questions About These Terms

If any part of these terms is unclear, or you need to raise a dispute about how they have been applied to your account, our support team handles those queries directly. Reach us through the channels below — account-related questions get routed to the right team from the first message.

Team online

Live Chat

Start a chat session from inside your account. This is the quickest path for questions about how a specific clause applies to your current account status or a recent transaction.

Email Support

Send a written query to our support address for detailed terms questions, formal disputes, or requests to review a decision made under these conditions. We respond in writing.

Account Help Centre

The Help Centre inside your account dashboard contains a terms summary, a breakdown of account rules, and a form to flag a specific concern for the compliance team to review.

HOW WE OPERATE

What We Do to Keep Your Account Fair

Our obligations under these terms are not just about restricting your account — they also set out how we handle your data, how we secure your wallet connection, and what you can ask us to do. This section covers the four areas we are most often asked about.

Account Data Handling

We collect only the account data needed to verify identity, process your Touch 'n Go eWallet or GrabPay deposits, and meet our compliance obligations. We do not sell your data to third parties.

Cookie and Session Use

Cookies keep your session active on mobile and desktop. You can manage cookie preferences through your browser settings; switching off non-essential cookies does not block access to the lobby.

Account Security Steps

Each login triggers an OTP to your registered mobile number. If you suspect unauthorised access, lock your account from the security settings tab and contact us immediately via live chat.

Requesting Changes or Corrections

You can request a correction to your account details or ask how your data is used by submitting a written request through email support. We acknowledge and act on these within a reasonable period.

Common Questions About These Terms

These are the questions we get most often about how the terms work in practice — covering account access, payment obligations, changes to the policy, and what to do if you disagree with a decision.

No. The same account terms apply regardless of which payment method you use. Boost, Touch 'n Go eWallet, GrabPay, and FPX are all covered under the same conditions — the funding rail does not create separate obligations.

We notify you through your registered contact details before material changes take effect. Continued use of your account after the notice period counts as acceptance of the updated terms.

Yes. We can suspend or close an account if we have reasonable grounds to believe the terms have been breached. You will be notified, and any funds due to you at that point are handled per the closure process.

Send a written dispute to our email support channel with your account details and the specific clause or decision you are contesting. We review all formal disputes and respond with a written outcome.

Access depends on local law and is available only where local law permits. It is your responsibility to confirm that using this platform is lawful in your specific region before opening or continuing to use an account.

Yes. Submit a written request via email support and we will confirm what account data we hold, how it is used, and the basis for holding it. We process these requests within a reasonable timeframe.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.